Terms of Service

Refund Policy

In most cases delivery of in-game digital items is instant. If for some reason we are not able to deliver the product to you in full within 24 hours we will refund your order.

Once we have completed delivery of the in-game digital item no refunds will be possible. This is due to the nature of the product.

Item Termination

We are not responsible for any lost property after delivery has been completed, whether it be due to malware, account termination or in-game scams.


In the attempt to defraud PieGP Inc. your information may be provided to the relevant authorities and criminal charges may be pursued.

In the event of a successful payment reversal you are hereby in debt to PieGP inc.for the amount reversed. We have the right to seek repayment for reversed transactions from future orders.


PieG.P. Inc. is no way shape or form affiliated with Jagex LTD. Jagex LTD owns all the rights to all the content associated with Runescape.com.

Delivery Dispute

If you believe that you did not receive gold from your order please contact us at [email protected] and include all necessary information for us to conduct an investigation into your claim. Do not under any circumstances file a dispute with payment processor or you forfeit any right to delivery.

Identity Verification & Refusal of Service

PieGP Inc. has the right to ask for further personal information to verify the legitimacy of your payment. If you are unable to provide the information required to verify your payment we have the right to cancel the payment/order.

PieGP Inc. has the right to request any of the following information including but not limited to photo identification, phone number, and address to process your order.

Failure to provide requested identification may result in refusal or termination of service.

PieGp Inc. reserves the right to refuse or terminate service for any customer, for any reason, at any time.


You agree to indemnify, defend, and hold harmless PieGP.com, its affiliates and its and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys' fees) resulting from or relating in any way to a third-party claim, demand, action or proceeding that arises out of this Agreement or the Site, including but not limited to in relation to: (a) your use, non-use or misuse of, or connection to the Site, the Services and any Content (including without limitation your Content and any third party Content) forming part of the Site.

Governing Law

All terms are governed by the laws set forth in the country in which the Headquarters of PieGP Inc. is located, The United States of America.

Virtual Items

All products sold by PieGP Inc. are virtual items and hold no monetary value. We do not facilitate the sale of any virtual or digital currency and any attempt to do so on our website is strictly forbidden.


PieGP Inc. is not in any way shape or form a digital currency exchange service. Attempting to use our website in such ways is strictly forbidden and will result in a permanent ban from the website. If you buy a product you are not allowed to sell it back to us. Any attempt to circumvent our system will result in a ban from our website.

Third Party Links

PieGP Inc. hereby relinquishes its liability to be held accountable for any damages, cost, or losses caused by any third party website linked on PieGP.com.


PieGP Inc. is not in any way shape or form an escrow service. Attempting to use our website in such ways is strictly forbidden and will result in a permanent ban from the website. We will not hold onto funds or facilitate third party deliveries. By using our website you agree that the products you are buying are for you and that we are not being used as an escrow or intermediary.

Changes to Agreement

PieGP Inc. reserves the right to modify the terms and agreements at any time. It is your responsibility to check for any changes listed in the Terms of Service. Your decision to continue use of PieGP.com constitutes formal acceptance of the new Terms of Service. Should you not agree to any provision to the Terms of Service, we hereby ask and advise you to immediately terminate use of any service provided by PieGP Inc.

G2A Pay

When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COM Limited before it is delivered to you. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements and are not subject to the Terms on this website. With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to. We and/or entities that sell products on our website by using G2A Pay services are primarily responsible for warranty, maintenance, technical or product support services for those Products. We and/or entities that sell products on our website are primarily responsible to users for any liabilities related to fulfillment of orders, and EULAs entered into by the End-User Customer. G2A Pay services provider is primarily responsible for facilitating your payment. You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.

Acceptance of Terms

Use of any services provided by Piegp.com constitutes your acceptance of the Terms of Service agreement.

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